Privacy policy
Privacy Policy
Effective Date: March 19, 2025
Welcome to Exodera! Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services ("Exodera App"). Please read this policy carefully to understand our views and practices regarding your personal data.
- Information We Collect
We collect several types of information to provide and improve our services:
a. Personal Information
Name, email address, phone number, and other contact details.
Profile information including preferences and delivery history.
Payment and banking details for transactions.
b. Usage Data
Log data including IP addresses, browser type, device information, and timestamps.
Location data for optimizing services.
App usage behavior, such as feature interaction and engagement metrics.
c. Communications Data
Messages and communication logs between users.
Customer support inquiries and feedback.
- How We Use Your Information
We use the collected information for the following purposes:
- To Provide Services: Facilitating peer-to-peer delivery services.
- To Enhance User Experience: Personalizing content, recommendations, and user interactions.
- To Improve Security: Verifying user identities, preventing fraud, and ensuring platform integrity.
- To Process Payments: Managing financial transactions securely.
- To Communicate with Users: Sending notifications, updates, and service-related announcements.
- To Comply with Legal Obligations: Meeting regulatory requirements and resolving disputes.
- Sharing of Information
We do not sell your personal information. However, we may share data in the following situations:
- With Service Providers: Third-party vendors assisting in payment processing, authentication, and analytics.
- With Other Users: Limited profile data when connecting senders and travelers.
- For Legal Compliance: If required by law or to protect rights, safety, and security.
- In Business Transfers: If Exodera undergoes a merger, acquisition, or asset sale.
- Data Security
We implement security measures to protect your information from unauthorized access, alteration, or destruction. However, no method of transmission over the Internet is 100% secure. - Your Rights and Choices
Depending on your jurisdiction, you may have rights regarding your data:
- Access & Correction: You can access and update your personal information.
- Data Deletion: Request deletion of your account and associated data.
- Opt-out of Communications: Unsubscribe from marketing emails and notifications.
- Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance user experience and gather analytics. You can manage cookie preferences through your browser settings. - Third-Party Links
Exodera may contain links to external websites. We are not responsible for their privacy practices and encourage you to review their policies. - Updates to This Policy
We may update this Privacy Policy from time to time. We will notify users of significant changes through in-app notifications or other means. - Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
contact@exodera.com
By using the Exodera App, you acknowledge that you have read and understood this Privacy Policy.